Effective Date: 7 July 2007–Updated 1 May 2026

ELEMENTS CONTRACTING LLC (“Elements Roofing,” “we,” “us,” or “our”), an Oregon limited liability company with a principal place of business at 13425 SW 72nd Avenue, Tigard, Oregon 97223, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, request services, or otherwise interact with us.

By using our website or providing information to us, you consent to the practices described in this Policy. We encourage you to review it periodically.

1. Information We Collect

We collect the following categories of personal information (which may include sensitive data in limited cases, such as precise geolocation if you voluntarily provide it for service):

• Contact and Identification Information: Name, email address, phone number, mailing/service address, and any other details you provide via contact forms, quote requests, emails, phone calls, or text messages.
• Service-Related Information: Details about your roofing, siding, or other project needs (e.g., roof issues, property descriptions, inspection requests).
• Usage and Technical Data: IP address, browser type, device information, pages visited, referring website, and other automatically collected data via cookies, analytics tools (e.g., Google Analytics), or similar technologies.
• Financial/Payment Information (if applicable): Limited payment details if you finance or pay for services through us (processed securely via third-party providers).
• Other: Any information you voluntarily submit, such as in testimonials, reviews, or communications.

We do not knowingly collect personal information from children under 13.

2. How We Use Your Information

We use your information for the following purposes (limited to what is adequate, relevant, and reasonably necessary):

• To respond to inquiries, provide estimates, schedule inspections/repairs, and deliver roofing, siding, emergency repair, maintenance, or related services.
• To communicate with you about appointments, service updates, warranties, or follow-ups (including via phone, email, or text with your consent where required).
• To improve our website, services, and customer experience.
• For internal business purposes, such as billing, record-keeping, marketing our services (with opt-out options), and complying with legal obligations.
• As otherwise disclosed to you or with your consent.

We do not sell your personal information. We do not use it for targeted advertising or profiling that produces legal or similarly significant effects, beyond basic service-related communications.

3. Sharing and Disclosure of Information

We may share personal information with the following categories of third parties:

• Service Providers: Contractors, subcontractors, payment processors, hosting providers, analytics services, email/SMS platforms, and professional advisors (e.g., accountants, lawyers) who assist in operations and are contractually obligated to protect your data.
• Affiliates and Business Partners: Limited sharing within our organization or with trusted partners for service delivery.
• Legal and Compliance: Law enforcement, regulators, or others as required by law, to protect our rights, or in business transfers (e.g., merger).

We describe third parties at a level that allows you to understand their general type (e.g., “cloud hosting providers,” “payment processors”). We do not share data for their independent marketing purposes.

4. Your Privacy Rights (Oregon and Other Applicable Laws)

Under the Oregon Consumer Privacy Act (OCPA) and other laws, Oregon residents (and others where applicable) may have rights to:

• Access, correct, or delete your personal information.
• Opt out of the sale of personal data or processing for targeted advertising/profiling (we do not engage in these).
• Limit use of sensitive data (where applicable).
• Appeal any denial of a rights request.

To exercise these rights, contact us at the details below. We will respond within required timelines and provide an appeal process. We do not discriminate against you for exercising rights.

Global Privacy Control (GPC): We honor GPC signals where required (effective as applicable under law).

5. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure. We retain information as long as necessary for the purposes outlined, legal compliance, or business needs.

6. Cookies and Tracking

Our website may use cookies and similar technologies for functionality, analytics, and performance. You can manage preferences via browser settings. We do not use tracking for cross-context behavioral advertising.

7. Third-Party Links

Our site may link to other sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Policy. Changes are effective upon posting the revised version with a new effective date. Continued use indicates acceptance.

9. Contact Us / Data Controller

ELEMENTS CONTRACTING LLC dba Elements Roofing 13425 SW 72nd Avenue, Tigard, OR 97223 Phone: (503) 699-6905 Email: web@roofportland.com (abuse/privacy inquiries) or office@roofportland.com

For privacy rights requests or questions, email web@roofportland.com.